نسخه جدید ۱.۱۷ مرکز تماس کدباز OMniLeads ارئه شد

Upgrades

The function of Adding Agents to Campaign is optimized, so that it behaves in an agile way.

The prepend field of the dialing pattern of outgoing routes now allows the inclusion of special characters for processing in the Dial Plan.

The View of the Audits menu is optimized to achieve a more agile presentation of results.

Custom certificates are backed up against instance upgrade scenarios.

Fixes

– The view of assigned contacts in Preview Campaigns was corrected against the problem including out-of-base records.

– Inconsistencies in the database backup-restore script for Disaster Recovery mechanisms have been solved.

– The operation of the Auto-Depause and Force Qualification parameters is optimized and synchronized.

– An inconsistency has been fixed when trying to log in with an agent previously deactivated by a privileged administrator or supervisor.

– The behavior of the IVR form has been improved, which made it necessary to establish a timeout audio. It is now optional.

– Improved filtering by campaign in Incoming Campaign Supervision.

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