مرکز تماس کدباز OMniLeads نسخه ۱.۱۹ ارائه شد.
بزرگ ترین تغییرات موجود درا این نسخه
– ساده سازی روش نصب
– رفع ایرادات موجود در نصب OML
– امکان دریافت خروجی از گزارش روزانه اپراتور ها
– امکان تغییر رمز توسط خود اپراتور ها
– بهینه سازی ساخت اپراتور
– بهینه سازی بخش مشاهده مکالمات ضبط شده
– امکان حذف اپراتور های حذف شده یا غیر فعال از گزارشات
و …
NEW
- OML-1256: New scripts are added for Rebrand Addon
- OML-2031: CSV Exportation Available for Daily Agents Report
- OML-2033: New design and products added for Market Place
- OML-2035: Reporting Pro: new help comments added for disconnection/completion events
- OML-2051: Now it is possible for agents to reset password from its own console.
- OML-2052: Improvements on Pagination procedure
- OML-2054: Deleted/Inactive Agents are now included in Statistics and Reports.
- OML-2055: “Force Disposition” in Group Permission now adds the chance to also force form filling.
- OML-2062: Improvements in the way Django controlls POST parameters limit.
- OML-2064: New database indexes added for improving Reporting/Recycling actions.
- OML-2067: New common/normalized headers added to CSV Exportation on Campaign Reports
- OML-2069: Improvements on Add-Agents Wizard Views and new lookup filters are added
- OML-2072: Now it is possible to call Agendas for Completed/Paused Campaigns.
- OML-2073: Improvements on Recording Module View.
- OML-2076: Improvements added on Task Cron Unavailable_agents
- OML-2077: Improvements added on Task Cron Actualizar_reportes_llamadas_salientes
- OML-2078: Improvements added on Task Cron Actualizar_reportes_supervisores.
FIXES
- OML-1299: Reporting Pro: Fixing call logs without agent_id.
- OML-412: Fix for Warnings in Django logs related to time formatting.
- OML-2053: Cosmetic Fix for Pause Labels on Agent Dashboard.
- OML-2061: Removing “channels” column in Inbound Campaign List.
- OML-2065: Fix for parsing errors in Supervision.js
- OML-2074: Fix for failed events in Disposition Report.